Frequently Asked Questions

Log in to your account and click on the "Speed Dial Numbers" icon. Then, click on Add Speed Dial and you will be promted to enter the Destination number, Description, and the speed dial code. The speed dial code should be a number from 2 - 99. This is the number that you need to enter after you dial your access number in order to call your destination.

Yes. You can use GlobalPhoneCall.com from any phone or carrier from within the U.S.

Yes. Simply register to use the service and start making your calls from any Mobile Carrier or landline.

Yes. You can register as many as 10 phone numbers.

There are some numbers that are classified by European carriers as a Special Service number. They can be land lines, but are more expensive than standard land lines because of how they were established in those countries where they exist. GlobalPhoneCall.com charges a Special Service rate for calls to these numbers because the carriers in those countries charge a higher rate connect the calls.

Yes. You do need to prepay to use our International Long Distance service.

Yes, you can cancel anytime without a penalty. You can cancel on the web site by submitting a cancelation request through our online help desk.

You can use GlobalPhoneCall.com's International Long Distance service anytime and anyplace you are able to connect with the Mobile Access Number that you were provided.

Currently, we only offer GlobalPhoneCall.com's International Long Distance service from your US mobile phone in the US.

At this time, we only offer GlobalPhoneCall.com's International Long Distance service calling plans from within the US. Tell your international friends to send an email to your mobile phone and you can call them right back using your Mobile Service.

You can use GlobalPhoneCall.com's International Long Distance service from any phone that you register in your Mobile account. You can register up to 10 phone numbers. You cannot register public phones. To register a number, log into your account and click on "add another phone number."

GlobalPhoneCall.com's International Long Distance service allows you to call over 175 countries around the world. You may see a complete list of those countries by viewing Rates.

Anytime someone you refer to our website creates and account and places an order, your account will be credited with $1. To sign your friends up, please click on the Tell a Friend button on the main menu.

First, dial an access number. Wait for prompt. Then, for USA, Canada, & Caribbean, dial 1 + Area Code + Local Number or For International, Dial 011 + Country Code + City Code + Local Number

Step 1: Dial the Access Number listed inside your account and emailed to you. Step 2: Enter your Destination Number, but do not press send. If you have speed dial set up, press the speed dial number.

No, you will not get a busy signal when you call the GlobalPhoneCall.com Access Number. We have a state-of-the-art digital switching system that will recognize your phone and automatically gives you a dial tone whenever you call.

No, with GlobalPhoneCall.com there are no PINS and no hassles in placing a call. We recognize our customers' mobile phones when they call the GlobalPhoneCall.com Access Number.

Please contact our Customer Service Team by logging in to your account and submitting a new support ticket inside our online help desk. We will promptly respond to your inquiry via email or phone.

After you sign-up, GlobalPhoneCall.com provides an access number to call from your mobile phone. The access number is listed on your account summary screen and was emailed to you when you signed up. When you call the Access Number, we will recognize your phone and automatically provide you with a dial tone. Then, dial the international number to place your call. You must not press the SEND key after dialing the international number. Please refer to the FAQ titled "Placing A Call" for further details.

Yes. You always incur your wireless carrier's applicable charges whenever you make a call. You receive GlobalPhoneCall.com 's great rates for the international portion of your call.

First, you need your mobile phone number. Second, you need the phone numbers you want to call. You will then get a free trial period. If you would like to continue using GlobalPhoneCall.com's services, you need to enter your credit card information. It’s that simple.

Your free trial account will automatically activated upon sign up. To continue using GlobalPhoneCall.com's services beyond the trial period, please enter your credit card information in your account. Also, for your convenience, feel free to utilize our auto-recharge function.

Your free trial account will be activated instaneously. You will receive an email with your account information and instructions on how to use our services.

You can register on our secure web site .

You may contact our billing department by submitting a new support ticket. You can create a support ticket by loggin in your account and clicking on the Customer Support icon.

You can save yourself time and always ensure that you have a balance in your account by utilizing the autmatic recharge function. To set it up, log into your account and click on the Automatic Recharge icon. If you already have a valid credit card entered, all that you have to do is enter the threshold amount that you want the recharge to be trigerred at and the amount you would like your account to be credited.

We accept American Express, Discover, Visa, MasterCard, PayPal along with ATM and debit cards that have a Visa or MasterCard logo.

Yes, we provide you a toll free access number to dial from your home phone. To call from your home phone, you will need to enter the access number and then the pin number that we provided you with in your account. You can enjoy the same low international calling rates from your home phone.

All taxes and fees are included in the sales price.

All calls are billed in full minute increments.

You can review your usage summary by loggin into your account and clicking on "Call History." This report will list details all usage and charges to your account. Call detail includes date and time of call, destination number and location, and call charge.

No. A summary of usage and charges in addition to call details will always be posted on our website prior to your credit card being charged.

You can sign up for a free account online. No contract, No deposit, No credit check for registering an account. Go to the Sign Up page to register a free account online.

For billing questions, please login to your account and create a support ticket. One of our representatives will get back to you shortly.

There is no monthly fee.

Yes, you get the same low rates no matter when you call. These rates may be periodically adjusted .

No. All charges are strictly usage based. You may cancel service at any time.

In some countries, international carriers charge higher rates to complete calls on wireless devices or specialized services versus normal landline phones. In many cases this is because in those countries mobile users do not pay to receive a call on their mobile phone. This is known as calling party pays. Wireless carriers therefore charge more to the calling party to connect the call.

Yes, you can always change or update your account information by logging into your account and clicking on "Update your Profile."

To update your information login to your account and click on "Update your Profile." Then, you can change your personal information in the designated fields.

GlobalPhoneCall.com is strongly committed to protecting the privacy of users of its interactive products and services. Throughout cyberspace, we want to contribute to providing a safe and secure environment for users. The purpose of this GlobalPhoneCall.com privacy policy is to inform you, as a welcome visitor to GlobalPhoneCall.com, what kinds of information we may gather about you when you visit GlobalPhoneCall.com, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, the information. This privacy policy applies to the GlobalPhoneCall.com site.

The information submitted on our web site is protected by the highest level of industry-standard SSL encryption. All of the credit card or checking account information received is then encrypted a second time and stored on our secure billing servers.

In general, our site automatically gathers certain usage information like the numbers and frequency of visitors to GlobalPhoneCall.com and its areas, very much like television ratings that tell the networks how many people tuned in to a program. We only use such data in the aggregate. This aggregate data helps us determine how much our customers use parts of the site, so we can improve our site to assure that it is as appealing as we can make it for as many of you as possible. For example, GlobalPhoneCall.com uses a technology nicknamed "cookies" that tells us how and when pages in our site are visited, and by how many people. These cookies do not collect personally identifiable information and we do not combine information collected through these cookies with other personally identifiable information to tell us who you are or even what your screen name or e-mail address is. We also may provide statistical "ratings" information, never information about you personally, to our GlobalPhoneCall.com partners about how our members, collectively, use GlobalPhoneCall.com. We do this so they too can understand how much people use their areas and our site in order for them to provide you with the best possible Web experience as well. Finally, GlobalPhoneCall.com, its advertisers and ad servers may also use cookies, as well as small pieces of code called "web beacons" or "clear gifs," to determine on an anonymous basis which advertisements and promotions users have seen and how users responded to them, but do not use these technologies to collect personally identifiable information unless you give us permission to do so.

If you are a GlobalPhoneCall.com member, when you access GlobalPhoneCall.com you may obtain access to features of the GlobalPhoneCall.com online service that contain personal information. Additionally, we may specifically ask for information about you when you sign up to use a service, like GlobalPhoneCall.com phone services, or when you order a product. We will need certain information -- such as name, Internet address or screen name, billing address, credit card number -- in order to provide that service or product to you. We may also use that information to let you know of additional products and services about which you might be interested. You can choose not to receive such information if you don't want to by letting us know on the registration screen when you sign up for the product or service. We may ask you for information about your interests so that both you and we can take advantage of the interactivity of the online medium, but you may always choose to respond or not. We also use cookie technology in order to improve your experience, including to remember your preferences or customized settings when you use GlobalPhoneCall.com and its related services, and to authenticate your access to your personal information.

We do not use or disclose information about your individual visits to GlobalPhoneCall.com or information that you may give us on GlobalPhoneCall.com, such as your name, address, email address or telephone number, to any outside companies. GlobalPhoneCall.com may share such information in response to legal process, such as a court order or subpoena, or in special cases such as a physical threat to you or others. And, as we mention above, we may share with our Web site partners aggregated statistical "ratings" information about the use of GlobalPhoneCall.com.

If we decide to change our privacy policy for GlobalPhoneCall.com, we will post those changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

Listed below are the rates for each commission level: 0 to 5 signed up clients a month = affiliate gets 5% of the client’s first purchase. This is one time payment. 6 to 30 signed up clients a month = affiliate gets 10% of the client’s first purchase. This is one time payment. 31 to 100 signed up clients a month = affiliate gets 15% of the client’s first purchase. This is one time payment. 100+ signed up clients a month = affiliate gets 20% of the client’s first purchase. This is one time payment. Or 100+ signed up clients a month = affiliate gets 5% of the client’s first and future purchases.